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General Questions


Q1. What payment methods are accepted at SunArc?

Ans - SunArc accepts Paypal and most credit and debit cards including Visa, MasterCard, American Express, Discover, JCB and Diner's Club. In some cases, we can also accept international and domestic wire transfers as well as domestic checks.


Q2. What is your refund policy? If the extension doesn't work for our company, can we apply for a refund?

Ans - Suncart provides a 30 days money-back guarantee for all its extension buyers, if the extension is not working for you as required you can claim for a full refund. Refund requests received within 30 days purchase date will be accepted. Some restrictions may apply.


Q3. If we represent a web development company, can we get a discount on your products?

Ans - Yes, SunArc offers a partnership program for Web Development Companies, Magento Service Companies, Magento Developers as well as Web Marketing Agencies, Magento Solution, Partners, Associates, Industry Partners, and Magento Hosting Partners. Please Contact us for more details.


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